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Our Story

Who We Are.

RNR is one of the largest private transfer companies in Ontario, providing over 16 years of experience in non-urgent, medical transportation services to clients throughout the province.
Established in 2003, RNR’s operations focus on inter-facility transfers, nursing home/LTC transfers, private transfers and specialty transfers for Central, Eastern and Northern Ontario residents. In addition, RNR operates an administration and auxiliary maintenance fleet to ensure clients needs are met in an efficient matter, and customer satisfaction is guaranteed.

Our Head Office is strategically located in Orillia, Ontario with operating fleets based in Central Ontario; Southern Ontario; GTA; and Muskoka Region.

 

RNR Today

RNR runs over 60 fully equipped transfer vehicles, including three wheelchair vans and two bariatric specialty units, in service 24-7, 365 days a year.

RNR is currently the primary provider for a number of hospitals including Rouge Valley Health System, Orillia Soldiers Memorial Hospital, Collingwood General, Halton Hills Heath System, Georgian Bay General, and more. We’ve additionally had the continuous honour of servicing several nursing homes and residences throughout Ontario.

 

Why RNR?

Dedicated and Passionate Team:
Our values and inspiration continue to center around patient services, and we take great pride in playing a vital role in the healthcare system. Attending to past and current customer needs year-after-year, has allowed RNR to establish strong relationships with healthcare facility staff, second to none other in the industry.

Highest Industry Standards:
In an effort to provide exceptional customer service, RNR has implemented a set of internal operating procedures that represent industry leading standards, and guarantee quality assurance. Through regular communication with various hospitals, strategic partners, and professional associations, RNR has positioned itself to remain competitive and current, in a demanding and constantly evolving industry.
RNR is also a current member of the CHICA and LHNIN network, ensuring we remain compliant and informed of any changes to infection control, and transportation requirements.

Rapid Response Time:
With a fleet over 40 vehicles and expanding, RNR is able to provide among the best response times in the industry. Not only do we provide regular float truck capabilities at various hospitals, we have the versatility to meet your specialized needs quickly. Our state-of-the-art dispatch system is continually updated to provide immediate service, to our growing client demands.

Versatile Transfer Services:
RNR provides a wide range of inter-facility services, including but not limited to:

1)    Bariatric transfer capabilities of patients up to 1600lbs in weight
2)    Specialized paediatric transfer capabilities
3)    Isolette transfer capabilities
4)    The largest double transfer capable fleet in the industry
5)    The largest power stretcher fleet in the industry
6)    Established private patient pay services